Introduction
DYL Motorcycles Ltd. provides its customers quality products on time which are cost competitive and meet or exceed our customer expectations. The objective is achieved by managing a Quality System that complies with ISO 9001:2000 and continually improves the effectiveness of the Quality Management System.
Mission
Our mission is to maintain the highest level of customer satisfaction through continuous improvements in quality, delivery, and service. The challenge is to make sure that our quality products and services genuinely impress and touch the customers' hearts.
Policy
DYL Motorcycles' Quality Policy is to achieve growth in customer satisfaction by providing quality products and services which consistently satisfy the needs and expectations of our customers.
We believe in initiative, hard work, honesty and teamwork for the continuous improvement in our products, processes and procedures.
We continually strive to minimise the adverse environmental impact from our business activities. Our emphasis is to prevent and reduce pollution and wastage and to exceed the applicable regulatory requirements regarding the environment, through continual improvement of our processes.
To achieve these objectives, it is the policy of DYL Motorcycles to maintain an effective and efficient Quality Management System.
Standards
The following are standards to which we adhere and consistently exceed:
- ISO 9001:2000
- YGK
- JIS
- Mil